PROBLEM: The installation displays a warning that the
application may not run correctly using the current display
SOLUTION: This application requires that your display settings
are set to at least 800 x 600 and with more than 256 colors. To
change these settings on your machine proceed as follows:
From the Start button, choose "Settings" and "Control Panel".
This will bring up a list of controls, from which you should
choose the "Display" option. This brings up the Display
Properties panel. Click on the "Settings" tab to show the
current settings for the numbers of colours, desktop size and
font size. Ensure the "Color Palette" setting is set to a value
greater than 256 (eg. "65536 colors", "High Color", "16 bit" or
"True Color". Use the "Desktop Area" slider to ensure that it
is set to at least "800 by 600 pixels". You can use the "Test"
button to check your selection. Click on "Close" when you have
PROBLEM: The installation displays a message indicating
"administrator privileges" are required.
SOLUTION: The installer has to make changes to the system which,
when running under Windows NT, can only be made by a user with
administrator privileges. The installer must be run again when a
user with administrator privileges is logged-on. Once installed
the application can be used by any user.
PROBLEM: When the application is run it displays a warning that
a system update is required.
SOLUTION: This application requires a recent version of a
Microsoft system file called "Comctl32.dll" to be installed. The
installer checks for this file and should prompt the user to
install the "COMCTL32.DLL" update. However if for any reason the
user skipped this part of the installation or it did not
complete correctly then it can be installed manually.
The update can be installed either by installing a recent
version of Microsoft Internet Explorer (4.01 SP2 or later) or by
running the Microsoft update program "401comupd.exe" which is
supplied with this application.
To run the update program:
* Ensure the application CDROM is in the drive.
* Close the application if it is already running.
* From the "Start" button menu, select "Run..." and type
"D:\setup\401cmupd.exe" and press RETURN (assuming D is your
CD-ROM drive). Follow the on-screen instructions to install the
Below are the notes supplied by Microsoft for running this
You can use the file 401comupd.exe to install Comctl32.dll
(version 4.72.3611.1900) on Windows 95, Windows 98, and Windows
NT 4.0. You cannot use 401comupd.exe for Windows 3.x, Windows
for Workgroups 3.x, Windows NT 3.x, Windows 98 SE, or Windows
2000. Do not attempt to run 401comupd.exe on any system with
Internet Explorer 5.x installed. You must install Service Pack 3
or later on Windows NT 4.0 before installing 401comupd.exe. As
with all operating system changes, administrator privileges are
required to use 401comupd.exe on Windows NT 4.0.
(note that the file 401comupd.exe has been renamed to
401cmupd.exe on the CD because of filename restrictions)
At the time of writing the latest version of this update is
available for download at
PROBLEM: When the application is run it displays a message
indicating it cannot find a file called "appsetup.txt".
SOLUTION: This indicates that for some reason the application
data files (which normally reside on the supplied CD) cannot be
accessed. This could occur if the CD is not in the drive or if
the drive letter of the CD drive has changed since the
application was last run.
Click on "OK" to dismiss this message and a window is displayed
which will allow the location of the file to be selected.
Navigate to the folder containing "appsetup.txt" and click OK.
Note that the "appsetup.txt" file is normally within a folder