Your organization has made the decision to go with VoIP. Now it's up to you
to implement the system. Well, fear not —here's the crash course you need!
Learn how to analyze your system, plan the rollout, monitor and maintain
VoIP, work with Session Initiation Protocol (SIP), troubleshoot your system,
fax with VoIP, and keep your users happy.
Table Of Contents:
Part I: VoIP Essentials.
Chapter 1: Reviewing VoIP Basics.
Chapter 2: Signaling with SIP.
Chapter 3: Exploring the Message Body.
Chapter 4: Understanding the Call Plan.
Part II: Assessing Your Network’s VoIP Readiness.
Chapter 5: Reviewing Your Network.
Chapter 6: Preparing Your Network for VoIP.
Chapter 7: Providing Confi guration Information.
Chapter 8: Activating VoIP.
Chapter 9: Using Packet Island Software.
Chapter 10: Investigating SIP Call Generation.
Chapter 11: Analyzing Calls with Wireshark.
Part III: Maintaining Your Network and Service
Chapter 12: Troubleshooting Basics.
Chapter 13: Troubleshooting and Reporting Process.
Chapter 14: Handling VoIP-Specifi c Problems.
Part IV: The Part of Tens.
Chapter 15: Ten Common Misperceptions.
Chapter 16: Ten Great Advantages.
Chapter 17: Ten Common Pitfalls.
Chapter 18: Ten Ways to Get Help.