Presenting Service - THE ULTIMATE GUIDE FOR THE FOODSERVICE PROFESSIONAL
2nd Edition by Lendal H. Kotschevar, Ph.D., FMP Valentino Luciani, CHE
Presenting Service: The Ultimate Guide for the Foodservice Professional, Sec-
ond Edition, covers the basics, as well as advanced topics, that future foodservice
managers need to know to give successful table and customer service. It covers the
historical context of service, the manager’s role in good service, and the various types
of service in foodservice operations. Three new chapters have been added, covering
bar and beverage service, table etiquette, and classic service styles.