ITIL v3 - The Art of Service Online Learning Videos
The ITIL Foundation Program online is a comprehensive, fully accredited online course for those people looking to study the ITIL framework and prepare for the ITIL Foundation examination in IT Service Management.
Introduction to IT Service Management
All 10 processes + Security Management + Service Desk
Bonus template resources
40 question mock exam included
Mini-tests for each section
Forums to share ideas and learn from others
Fully sanctioned by EXIN as "a program of quality"
Already used by thousands of participants
Files are Shockwave Flash ( .swf)
*** Install Flash file viewer which is included to view the .swf files ***