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101 Ways to Really Satisfy Your Customersh33t {purestevil}™release

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101 Ways to Really Satisfy Your Customersh33t {purestevil}™release

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Name:101 Ways to Really Satisfy Your Customersh33t {purestevil}™release

Total Size: 1.06 MB

Magnet: Magnet Link

Seeds: 12

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Last Updated: 2011-01-03 00:35:16 (Update Now)

Torrent added: 2009-08-19 19:28:49





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purestevil.nfo (Size: 1.06 MB) (Files: 3)

 purestevil.nfo

5.45 KB

 tracked_by_h33t_com.txt

0.02 KB

 101+Ways+to+Really+Satisfy+your+Customers.pdf

1.05 MB
 

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Torrent description

101 Ways to Really Satisfy Your Customers[h33t] {purestevil}™release




Publication information:

Author(s) : Andrew Griffiths
Publisher : Allen & Unwin
Date : 2006
Pages : 255
Format : PDF
ISBN : 1741750083

About the book:


Full of practical tips to improve customer service and maintain a level of excellence, this resource helps businesses attract new customers and keep regular customers coming back. Suggestions include understanding customers, using a personalized approach, managing customers over the Internet and telephone, overseeing internal customer service, and stepping in when things go wrong. Helpful tips, such as giving regular customers a contact number for outside normal business hours, offer great ideas for speeding up customer-service transactions for busy owners and managers. Also included are checklists to gauge customer service satisfaction, handle customer complaints effectively, and analyze competition efficiently


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