Quote: IMDB Lieutenant Phoebe McNamara (de Ravin) is an expert hostage negotiator who juggles her high pressure career with the demands of raising her young daughter and contending with her agoraphobic mother, Essie (Shepherd). When Phoebe meets handsome bar owner Duncan Swift (Sergei), he can't resist her take charge attitude and attempts to earn her affections. Th ough she tries to resist his charms, Phoebe soon realizes no amount of negotiation will keep Duncan at arm's length. Her life takes a turn for the worst when she is attacked by an unknown assailant and then begins to receive a series of mysterious, threatening messages. Phoebe soon discovers that she is the target of a psychopathic killer set out to destroy her both personally and professionally.