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Dispatches - The Truth About Your Energy Bill
Monday, 20th October 2008
8pm to 9pm (48 mins)
This year the average UK household gas and electricity bill has risen by nearly 40 per cent. While more and more families struggle to pay their energy bills, are the big companies that dominate the domestic market making millions in profit for themselves and for their shareholders?
They say they have no choice but to pass on their rising costs to the customer, but is this the truth?
Dispatches reporter Deborah Davies investigates why our charges are so high and how much the companies make from estimating bills. She also asks whether big companies take their loyal customers for granted and if changing suppliers can reduce bills. Dispatches investigates how competitive our energy suppliers really are and confronts the industry on their claims and justifications for their price hikes.
The programme features a single mum with three boys in Liverpool, struggling to pay her massive bills and an Oxford couple with two young children, who have found themselves several hundred pounds in debt to their energy company.
Allegations that Gordon Brown's fuel package does nothing for the majority of people struggling to pay their bills this winter are investigated, alongside the role played by the industry's regulator Ofgem. With the help of a financial energy expert, Dispatches shows how these families and millions of others can save hundreds of pounds without ever reaching for a roll of loft insulation.
=== File Information ===
File Name: Dispatches - The Truth About Your Energy Bill (20th October 2008).avi
Duration: 00:48:04 (72,096 fr)
File Size: 379 MB (or 389,084 KB or 398,422,016 bytes) bytes
=== Video Information ===
Video Codec Name: XviD
Video Bitrate: 967 kb/s
Bits / Pixel: 0.176 bits/pixel
Resolution: 624x352 (1.77:1) [=39:22]
Frames Per Second: 25.000 fps
=== Audio Information ===
Audio Codec: 0x0055(MP3) ID'd as MPEG-1 Layer 3
Audio Bitrate: 130 kb/s (65/ch, stereo) VBR LAME3.90
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